We know your privacy is very important, so please take the time to read our privacy policy. Our policy is designed to help you understand the types of information that we collect, how we use and share the information and how the information is protected.

Types of information we collect

Information that you give to us

When you contact us, we collect the following information: Name, Last Name, Email Address, Telephone Number and products you order.

Information we collect when you use our website

With your consent, we also collect and process information about your use of our services. This can include information about your device, your location and your interaction with our services.

How we use your information

We use the information you give us and the information we collect to deliver, maintain and improve our services. We also use this information to provide you with services that you request, develop new services, suggest personally relevant features and offer you customized content. We also use information, such as your email address or telephone number, to respond to you when you contact us and to let you know about changes to our policies and terms.

Essential website Cookies

Cookies are small files that are typically downloaded to the browser application on your device. Cookies help us to ensure the safety and smooth functioning of certain features of our website. Essential website cookies are strictly necessary to provide you with services available through our website. Because these cookies are strictly necessary to deliver the website to you, you cannot refuse them. You can, however, block or delete them by changing your browser settings. This website is created with Squarespace technology and it uses the following essential cookies:


Duration: Session

Purpose: Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.


Duration: 30 minutes

Purpose: Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.


Duration: 3 years

Purpose: Identifies a visitor who logs into a customer account


Duration: 3 years

Purpose: Authenticates a visitor who logs into a customer account


Duration: Persistent

Purpose: Prevents the Promotional Pop-Up from displaying if a visitor dismisses it


Duration: 2 years

Purpose: Prevents the Announcement Bar from displaying if a visitor dismisses it

Analytics and Performance cookies

These cookies collect information that is used either in aggregate form to help us understand how our websites is being used or how effective our marketing campaigns are, or to help us customise our website for you. By default, Squarespace's Analytics and Performance cookies have been disabled on this website, wether you allow cookies or not. We work with Google Analytics, a third-party analytics provider. To further protect your privacy, we decided to use an IP anonymization feature on Google Analytics, so no IP data will ever be collected, wether you allow cookies or not.

This document describes how Google Analytics uses cookies. Find below a list of the Google Analytics cookies used on this website:


Duration: 2 years

Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website


Duration: Session

Purpose: Used by Google Analytics to throttle request rate


Duration: Session

Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website

Advertising cookies

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. We are currently NOT using any advertising cookie, but most advertising networks offer you a way to opt out of targeted advertising anyway.

If you would like to find out more information, please visit the following websites:



or opt out by clicking here:



Social Media Features

Our website include social media features, such as the Share This button. This privacy policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This privacy policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

How your information is shared

In order to provide the best service, we sometimes have to share your information with trusted third-party providers outside of Tell the Hotel for processing. We may also share your information for other legal and business purposes, such as complying with legal process, responding to claims or inquiries, enforcing our terms, or protecting your rights, property or personal safety of operations. Your information may also be shared as part of any sale or transfer of company assets, if legally permitted. We will never sell your personal information to any third party.

Reviewing, correcting and removing your personal information

We offer you controls and choices regarding the information we collect, how the information is used, and how it is shared. You have the following data protection rights:

- You can request access, correction, updates or deletion of your personal information.

- You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

- If we have collected and process your personal information with your consent, then you can withdraw your consent at any time.

- You have the right to complain to a data protection authority about our collection and use of your personal information.

Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/

To exercise any of these rights, please contact us at info@zilberhaar.com

Information security

We have implemented administrative, physical and technical security measures that are designed to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. You should understand though that, despite our efforts, no security can be guaranteed as impenetrable.

Changes and Updates

We may update this privacy policy from time to time. When we update it, we will revise the "Last Updated" date above. If we make material changes in the way we collect, use, retain or share your personal information, we will notify you by sending you an email at the last email address that you provided us, or by posting notice of the changes on the services covered by this privacy policy.

Contact information

If you have any questions, concerns or comments regarding this privacy policy, or any of our privacy practices, our team can be contacted at info@zilberhaar.com.